FAQ

Frequently Asked Questions

General Questions

You choose a challenge and run on the Atlas app as much as you can. You will unlock funds for every mile/km you run for a non-profit partner! Help to spread the word by posting your runs on your personal social media channels and ask your friends to join our community of sweaty change makers.

We focus on running because of the simplicity and power of the sport. All you need is to put your shoes on and you are ready to go! You can run anywhere and can team up to run with your buddies. All you need is the power of will to run the extra mile for others. You can also walk or hike. We won’t judge you.

No, we are a registered Delaware Benefit Corporation and are a Certified B Corporation®. We are part of the global “business as a force for good” movement and want to prove that our solution can generate enough profit by providing value to our corporate customers to maintain a quality app and team while helping nonprofits to raise funds, awareness and engagement. It is important to know that 100% of the funds you raise while running go directly from the corporate sponsor to the cause you are running for!

A good (and appreciated) way to give us feedback is through the Apple Store and Google Play review systems. Good reviews help us to gain visibility and make us understand how to improve Atlas. If you want to get in touch with us directly shoot us a message at hello@atlasrun.com. Our development team is always happy to hear from you!

Many thanks for your interest in working with us! Please contact Magali who is in charge of business development. Contact her at magali@atlasrun.com and she will get back to you as soon as possible.

We’re always happy to look into partnering with impact driven nonprofits that tackle a pressing social or environmental issues. Please contact Magali at magali@atlasrun.com with some more information about the non-profit and why you think this is an important cause to run for! She is looking forward to hear from you!

Thank you for going the extra mile! Most of our non-profit partners are looking for volunteers. You can contact us at hello@atlasrun.com for more information about volunteering opportunities! We also offer opportunities for motivated runners who want to push Atlas and help us to expand our community of sweaty change-makers. Thomas is happy to hear from you at thomas@atlasrun.com!

That’s a great question! Brand Ambassadors push Atlas forward. Thomas handles our runner community. Contact him at thomas@atlasrun.com with some information about yourself and why you are the best for the job! We can also help you run events to push your ideas forward! Thomas is looking forward to hear from you!

When entering a challenge you can choose to select an existing team, create your own team or no team. Once you are part of a team your profile picture will be visible in the leaderboard. You can always switch teams or leave a team in the team settings.

GPS tracking is incorporated in your phone. Data on your pace, distance covered, time elapsed and money raised is sent wirelessly to Atlas so you can access the information while you run.

We are in the process of expanding Atlas to as many countries as possible! Shoot us an email at hello@atlasrun.com if you want us to come to your country faster.

Once upon a time Thomas was running the 20km of Brussels and thought about the power of all of these people running together. These people share a passion. What if they could also share a purpose? Run together for something greater than themselves whenever they want.

It was clear to him that he needed two things: a better understanding of the industry and an innovative environment to work in. So he decided to move to the capital of innovation and foolishness: San Francisco. Thomas had this ambitious dream of wanting to create a global community of sweaty changemakers and was lucky enough to find two people who shared his unreasonableness: Magali & Olivier. They all met as they studied their Master of Social Entrepreneurship. Magali’s passion for running, social impact & marketing was a direct fit and Oli’s CSR and financial planning expertise was a no brainer! Together they’re now running the change in San Francisco and building this community thanks to you!

Etymology of the word Atlas: hard, strength, endurance,… commonly identified with the Atlas mountains and the globe. Illustrating the global community of change-makers we are developing. In Greek mythology Atlas is the Titan that is supporting the world on his shoulders. The Titan represents the strength that each one of us can have to push this world forward. Each person can make an impact. Whoever (s)he is and wherever (s)he comes from.

We are sorry you are having issues with the app. A first suggestion would be to delete the app and download again. You can find “atlas run” in any store near you. If this trick doesn’t solve your troubles than contact us: hello@atlasrun.com and we will support you as soon as possible. Thank you for your patience.